Do You Want to Pay by Direct Debit?

For those who travel often direct debit is easy: you don’t have to think about renewing your ticket. As a bonus you receive month 11 and 12 free of charge. The already discounted pensioner ticket is paid over 12 months.

The only thing you need to do is to make sure that there are sufficient funds in your account on the 27th of each month. The transaction is listed as a normal transaction in your account and is easy to verify. After one year a new ticket is automatically sent to you unless you have notified us otherwise.

The UL ticket is valid for an unlimited number of journeys within the relevant zone(s) for a year. In addition it can be used by several people, but only by one person at a time. 

The following tickets can be paid by direct debit: UL, and UL + Arlanda.

It's This Easy to Order a UL Ticket via Direct Debit.

What Happens Next?

1. We Set up the Consent

We send your information to the bank, which checks that the details are correct. If everything looks okay, we'll set up the consent. If something's wrong, we'll contact you.

2. We Charge on Your New Card

Around the 24th of every month we charge all new cards for our brand new customers or those whose tickets are about to expire. 

3. Time to Check Your Mailbox

By the last week of the month you should have received your card in your mailbox. If you haven't, it's a good idea to contact us as soon as possible so we can find out what happened. 

4. Travel as Much as You Want

Your UL ticket by direct debit are valid for unlimited travel within the zone you pay for. You do not have to do anything but blip the card.

Should you lose the card in the meantime, do not worry, you have an automatic loss guarantee. Please contact us and we will help you!

5. Want to Cancel?

If you want to cancel the direct debit during the current period, we need to be notified. Bear in mind we add a handling fee if you have had your UL ticket less than one year.

6. Ticket Expires Soon

When it has been ten months on the validity of the ticket, you have two payment-free months (not Pensioner).

If you want to continue with the direct debit, we will automatically send a new card to you if we have not received a termination.

Worth knowing

Important Dates

1st of every month: Your UL ticket is always valid from the 1st of the month.

15th every month: Break date for new orders, redundancies and changes.

27th each month: Assuming that the 27th is not included on a holiday, the first attempt is made to withdraw money from your bank account. Then there are three further attempts. If the 27th is on a holiday the attempt will be done the next weekday.