UL ticket via direct debit

For frequent travelers, direct debit ("autogiro") is a convenient way to pay for your period ticket. You pay for 10 months, and get every 11th and 12th month payment-free. You only need to make sure that there is coverage in your account on the 27th of each month when the direct debit is to be drawn. Your ticket will be valid until you cancel your direct debit. 

Different types of tickets

The ticket paid via direct debit is a period ticket and is available in two price levels: adult price and discounted price.

The ticket is not a personal ticket, so if you want you can lend it to someone else who belongs to the same category (adult/discounted). When you travel with a ticket at a discounted price, you need to be able to prove your right to travel at the discounted price, read more in the terms and conditions below.

The price for a UL ticket via direct debit is the same as the price for a 30-day ticket. Current prices can be found in the menu under the heading Tickets.

Applying for direct debit

The easiest way to apply is to fill out the online application form with e-ID, via the link below. If you do not have e-ID, you can instead submit your application on a printed form which you can find below. Your application needs to be provided to us no later than the 15th of the month before the ticket is to start.

Loss guarantee

We keep track of which UL card your ticket is on. If you lose your card, contact UL Customer Service at 0771-14 14 14, and we will block your lost card and send you a new one. The new card is free of charge, but you will have to pay for tickets that you buy while waiting for the new card.

Worth knowing

Important dates

15th every month: Deadline for applications, changes and cancellations for the following month.

27th every month: The withdrawal is made from your bank account by direct debit, for the ticket to be valid the following month. If the payment cannot be drawn from your bank account, you will get an invoice to pay manually. 

Application

Apply online

Apply to direct debit online using e-ID. The identification is done through BGC/Bankgirot.

Online application
Application

Apply with printed form

Print the form, fill in your information and send it to us by post. Please note that the form is in Swedish.

Download form (PDF)

What happens after I apply?

1. Bank details are checked

The bank checks that the bank details in your application are correct. If everything is correct, the direct debit mandate is authorised. 

If any information on your application is incorrect, we will let you know.

2. The UL card is sent

Around the 20th of the month, we send all tickets that will start the following month. The week before your ticket starts, you should have recieved your UL card. 

Haven't recieved it? Contact UL Customer Service, to check what happened to your card. 

3. Time to start traveling! 

The ticket starts on the 1st of the month you have chosen as the starting month. The ticket is valid until further notice, and you can use it for an unlimited number of trips.

Contact us if you have any questions, or if you happen to lose your card, and we will help you!