We Are Here for You
UL Customer Service
Our customer service is available to you every day of the week, all year round. We open at 6am on weekdays and 8am at weekends and are open until 10pm every evening. Contact us if you have any questions about journeys, tickets or have other questions about our service.
You are welcome to submit questions, opinions and tips on our Facebook page. We also inform about important matters that concern public transit here and respond to posts Monday-Friday 08.00-16.30. You are also welcome to contact us via e-mail too.
Phone: 0771-14 14 14
Social media: facebook.se/ultrafik
Our own store is in Uppsala central station. You can get help here with most matters relating to your travel as well as upload your UL card.
Sundays and vacations – closed
Box 1400, 751 44 UPPSALA
Street address: Storgatan 27, Regionens hus
Corporation identity number: 232100-0024
Switchboard: 018-611 00 00
Sending in documents of a public nature?
Written communications from for example associations, government agencies and companies should be sent to the address below. All incoming cases are registered and published on the net together with Region Uppsala’s diaries.
Region Uppsala’s diaries: www.lul.se/county council--policies/citizen/diary/