How to pay for your trip on Uppsala city buses by SMS:

Send an SMS with UV for an adult ticket (SEK 20) or UU for a children/youth ticket (SEK 10) to the phone number 72472 .

A few seconds later, you will receive a message with the information the bus driver needs to verify that the message contains a valid ticket. The SMS ticket will indicate the time when it expires, 90 minutes from the SMS ticket arrives on your phone.

Present the message to the driver when boarding the bus. The message should be saved, just like a regular ticket.

It is important to make sure that you have ordered and received your SMS ticket before you board the bus.

You pay for your SMS ticket via your cell phone bill or prepaid account.

Frequently asked questions about answers about SMS tickets for

Question: How do I buy an SMS ticket?
Answer: Write an SMS with the ticket code: UU or UV 

UV for Uppsala Adult
UU for Uppsala Youth

Send the SMS to the number 72472.

You will shortly receive an SMS containing your bus ticket.
The bus ticket states that you can travel on Uppsala city buses and indicates how long the ticket is valid.  

You must have received the SMS-ticket before you board the bus. You must present your SMS ticket to the driver.

Question: I purchased an SMS ticket. What buses can I take with this ticket and how long is the ticket valid?
Answer: The SMS ticket works like a regular cash ticket for city buses in Uppsala, but in electronic rather than paper form. The SMS ticket is valid for travel on city bus routes 1-127 in Uppsala, Bälinge and Storvreta. The expiration time is stated clearly on the SMS ticket. The ticket is valid for 90 minutes after receipt of the SMS on your phone.

Question: Which carriers are connected to this service?
Answer: Those who have service contracts or prepaid accounts with TeliaSonera, TELE2, Telenor and 3 can buy SMS tickets.

Question: I have a contract with TeliaSonera (or Tele2/Comviq) but I am unable to order an SMS-ticket. Why?
Answer: Telephone companies offer both businesses and individuals the option of disabling paid calls. Since the SMS ticket is a paid service, you may not be able to use the phone to order an SMS ticket.

Q: I have a contract with Telenor. Why can't I buy an SMS Ticket?
Answer: Telenor is one of carriers recently linked to the SMS ticketing service, so this should work. Please contact Telenor Customer Service at 020-222 222 or +46 708 222 222 if it does not work.

Question: Is it possible to cheat, e.g. by sending fake SMSs that look like real tickets?
Answer: The SMS ticket system is very secure. If an inspector suspects that there is something wrong with the ticket, it will be checked against the information which Stadstrafiken has. SMS tickets that have been tested and used in other cities have proved to work very well, but as usual it is about passengers' willingness to do the right thing.

Question: Can I receive a refund for my SMS ticket if I was unable to travel for some reason- canceled buses, trains, or if I took a different mode of transport?
Answer: Just as with other tickets, SMS tickets can be refunded by UL's customer service, phone 0771-14 14 14, if the trip is canceled. If there are transit delays, the usual travel guarantee applies.

Question: Can I forward an SMS ticket to another phone?
Answer: No, the SMS-ticket is only valid on your mobile phone with the SIM card used to order it.

Question: If I need a receipt for my travel expenses and I bought an SMS ticket - what should I do?
Answer: The charge for an SMS ticket is recorded on the bill you receive from your carrier. For prepaid customers, the corresponding information is usually available online. Contact your carrier for more details.

Question: What happens if my batteries dies before or during my trip?
Answer:You can not pass the bus driver without showing the ticket on your mobile device. But in the event of a ticket inspection, UL can call a special help desk to verify that a ticket was purchased from your mobile phone before the battery ran out. Question:

Question: How long will information about my SMS ticket purchase be stored?
Answer:We are required to save this data for one year.

Question: If I make a mistake, do I have to pay for the erroneous message too?
Answer: No, error and information messages are free. You may, however, be required to pay the cost of SMS, depending on what carrier and type of contract you have.

Question: Can I buy an SMS ticket from a foreign carrier?
Answer:No, you cannot.